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RICHARD GRAHAM CURTIS
57, Old Eaton Road, Rugeley, WS15 2HA
01889 577768
mail@rich57.co.uk
Profile
Skilled and experienced Windows and Microsoft Office user seeking rewarding opportunity in user support role.
Expertise
- Experienced with Microsoft Office (7 years)
(Word, Excel, Access, PowerPoint, Outlook) - Windows 2000 (4 years)
- Windows XP (2 years)
- Provides Windows and application support to computer users at all levels, especially one-to-one
- Educated to degree standard
- Able to express technical issues to non-technical people
- Captures and arranges screenshots to explain functions and procedures to end users
- General database experience (2 years)
Achievements
- Set up site-wide FAQ to improve employees' IT skills, including MS Word, Excel and email systems
- Offered advice on network usage to inform users and maximise efficiency
- Analysed, queried and filtered relational wiring databases to verify accuracy of drawings
- Proof-read communications prior to submission to clients
- Prepared and published technical specifications, test and acceptance documentation
- Relational database and detailed report produced for CIT-103 assignment. Extract from detailed report at www.rich57.co.uk/ents_database.html
- Prepared and delivered training courses using MS PowerPoint.
Work Experience
Ultra Electronics PMES, Rugeley
Casual worker (Senior Engineer) - Defence Power Systems
Feb 2007 to present (part-time)
- Prepared contract requirements database using DOORS (a Windows application) for review prior to manufacture
- Updated equipment test specifications for submarine project
- Assisted with bid for replacement equipment for submarine project
- Reviewed component availability & obsolescence for power converter control modules
GVA Grimley LLP, Birmingham
Intranet Web Developer
March-April 2007 (short-term contract)
- Re-styled Company Intranet in accordance with visual design requirements and corporate branding
Ultra Electronics PMES, Rugeley
Senior Engineer - Navigation and Data Systems
1978 to 2005 (Permanent)
- Developed customisable electronic systems for naval applications using embedded VME and proprietary systems.
- Pioneered project requirements management using DOORS to improve targeting, testability and traceability.
- Achieved acceptance into service of data distribution units for Minehunter vessel.
- Worked with suppliers to achieve successful integration and usability of military GPS.
- Co-operated with other systems manufacturers to perform integration tests.
- Set up intranet-based Office and Email support forums to improve employee IT skills.
Education and Qualifications
National IT Learning Centre
Jan 2006 to Present
Currently undertaking a self-funded, open and distance-learning course; working towards Web Design & Development certification. Completed modules:
- Office 2003
- HTML 4.01
- CSS
- JavaScript
Current study:
- ASP.Net 2.0
Future modules include:
- Dreamweaver, Flash & Fireworks
- XML
- E-Commerce
Cannock Chase Technical College
Sep 2006 to Jun 2007
- Adobe Photoshop & Image-Ready(part-time)
Sep 2007 to present
- Adobe Dreamweaver CS3 (part-time)
Reading University
1975 to 1978
- BSc: Cybernetics and Control Engineering
Training Received
- Health & Safety Awareness
- GroupWise Email
- MS Word (advanced)
- DOORS two-day introduction
- DOORS Programming with DXL
Training Delivered
- Operator & Maintainer Training for SHOLIS - a warship-based flight operation safety system
- Officer & Maintainer Training for a Minehunter Navigation Data Distribution System
Home :: Web Developer :: Technical Author :: Database Admin :: Desktop Support :: DOORS Admin